Common framework mistakes (and how to avoid them)
Framework agreements are designed to make procurement simpler, faster and fully compliant.
But many organisations fall into the trap of treating frameworks as fixed, defaulting to existing suppliers, or focusing only on compliance.
With Market-wide Half Hourly Settlement (MHHS) data and metering procurement now critical, these mistakes create long-term cost risks.
Because under MHHS, only high-quality data and reliable metering will unlock savings.
Why this matters now: MHHS is already changing expectations
MHHS is transforming how electricity is settled and reported by introducing:
- 7-day settlement timelines (down from 14 months)
- A move to 100% actual data
- Stronger performance requirements across data and metering
At the same time, energy suppliers face penalties of up to £10m per year for poor data quality.
This creates a clear knock-on effect, where poor data and metering performance directly increases costs for customers.
That’s why getting your data and metering procurement right through frameworks now is essential.
1. Staying with your current supplier by default
One of the most common framework mistakes is sticking with an existing supplier simply because they’re already in place.
While this may feel low risk, under MHHS it becomes a commercial risk decision.
The reality under MHHS
Choosing a supplier that cannot:
- Deliver 100% actual data in 7 days
- Maintain reliable meter communications
- Enable remote meter access
Can result in:
- Increased manual meter reads (cost and disruption)
- Supplier penalty costs passed through (up to £1,000 per meter)
- Missed opportunities to optimise energy use
TIP: Regularly review your supplier’s data performance and MHHS readiness, not just cost.
2. Not reviewing your options within the framework
Frameworks are often treated as a one-off decision, but they’re designed to provide ongoing access to multiple suppliers.
Failing to review your options means you may miss:
- Better data quality
- Stronger metering capability
- More efficient service delivery
Under MHHS, data quality directly impacts cost, compliance and performance.
TIP: Use your framework to run mini-competitions or supplier reviews, particularly for data and metering services.
3. Waiting too long to act
MHHS is already happening. Delaying improvements to your data collection, metering infrastructure and reporting capability can lead to higher costs later.
The cost of waiting
- Limited supplier capacity
- Increased implementation costs
- Reactive decision-making
- Poor readiness for 7-day settlement cycles
Most importantly, fixing data and metering issues later is often more expensive than getting it right now.
TIP: Use frameworks to act quickly, without waiting for a full procurement exercise.
4. Misunderstanding switching within frameworks
A common misconception is that switching suppliers is complex or disruptive.
In reality, frameworks are designed to make switching compliant, structured and low-risk.
For data and metering services, transitions can often be managed with minimal disruption when planned properly.
Not switching from an underperforming provider can cost more than switching post-MHHS.
TIP: Don’t assume switching is difficult and explore your options within the framework.
5. Focusing on compliance instead of outcomes
Frameworks are often used as a compliance tool, but that’s only part of the picture.
Under MHHS, success depends on:
- Data completeness and accuracy
- Meter reliability and communication
- Operational efficiency
- Cost control over time
TIP: Procure for long-term outcomes, not just procurement compliance.
6. Underestimating framework flexibility
Frameworks are often underused.
In reality, they provide:
- Multiple approved suppliers
- Flexible procurement routes (direct award or mini-competition)
- A fast, compliant path to better solutions
If you’re not using that flexibility, you’re limiting value
TIP: Revisit your framework agreement. You likely have more options than you think.
Getting your estate in order now helps avoid future costs
MHHS makes one thing clear: cheap data and metering no longer save money.
If your estate isn’t ready, you risk increased manual site visits, higher operational costs, penalty-driven price increases and missed opportunities to reduce energy usage.
By improving your data and metering procurement now, you can avoid unnecessary costs, improve performance, unlock savings through better data and ensure long-term compliance.
Where Stark fits
Stark is one of the approved suppliers across major frameworks, including:
- Government Commercial Agency (formerly CCS)
- Laser
- ESPO
- YPO and NEPO
Stark supports organisations with:

45 years of energy data expertise

Processing over 24% of the UK’s electricity

The largest metering field team in the UK

The ability to remotely access and manage across meter types
Through frameworks, Stark helps improve:
Don’t let small mistakes become costly ones
Frameworks are designed to help you move faster, but also to make better decisions.
Avoiding these common mistakes will help you improve data and metering performance, reduce long-term cost, and stay ahead of MHHS requirements.
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