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© 2023 Stark Software International (Holdings) Limited. Company number 09978378. All rights reserved.

Leading the Way in MHHS: The Philosophy of being an independent Meter Data Retriever

As the UK’s first independent Meter Data Retriever (MDR) with our own in-house technology, we are marking a major milestone in delivering Market-wide Half-Hourly Settlement (MHHS) and creating new opportunities for customer choice and competition in Smart meter data services.

We are also fulfilling the ‘Other User’ (OU) and ‘Registered Supplier Agent’ (RSA) roles to provide a comprehensive Smart meter data capability for the industry.

This is why we’ve championed the ability to choose an independent MDR for Smart meters, allowing customers to maintain control over costs and quality.

Advocacy and early leadership

Our philosophy is clear: competition and independence are essential to maintaining the highest data standards and empowering customers.

That’s why we advocated for the new MDR role, introduced specifically to enable independent agents to retrieve Smart meter data via the DCC for settlement purposes.

We have succeeded in our goal of avoiding the creation of a single data monopoly.

Preserving competition and customer choice in the data services market rather than making Suppliers the only practical route to Smart meter data.

From the start, our goal at Stark has been to ensure customers have genuine control and choice over their energy data. By listening to stakeholders and championing independence, we’ve helped shape a system where competition leads to better outcomes for everyone. Qualifying as the first independent MDR agent is a testament to our commitment to innovation and service.

James MurphyHead of Policy & Regulation, Stark

Empowering Customer Choice and Increasing Supplier Support

The impact is huge.

Much like being able to choose your Advanced Data Service agents, an independent Meter Data Retriever extends that performance-based choice into the Smart metering market too.

And it benefits energy consumers and Suppliers alike.

It gives consumers control over who manages their data and gives Suppliers flexibility on how they deliver services under MHHS.

Businesses can now switch Suppliers with ease and enjoy higher standards of data for any Smart meters , to unlock the savings promised by MHHS.

Energy Suppliers also benefit. Outsourcing Smart metering MDR services – in part or wholly – can help streamline operations, improve performance and allow them to focus on other settlement concerns.

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