Stark Case Study Telereal Department for Work and Pensions

469kb pdf

"Understanding energy use is key to improving the efficiency in buildings. Installing smart meters across our estate has been the biggest contributor to reducing waste and better management of electricity and gas."

Simon Phillips, Telereal Trillium


In 1998 Department for Work and Pensions (DWP) transferred ownership and management of its estate to Telereal Trillium under a 20-year contract called PRIME. In 2003, the PRIME contract was expanded to include an additional 1,100 properties relating to the Employment Services estate. Stark has provided energy data services to Telereal Trillium since 2006. Energy costs for DWP’s estate stand at £32M.


In 2010, the UK Government set a target for all government departments through its ‘Greening Government Commitment’ to reduce carbon dioxide emissions by 25% by 2015 from a 2009-10 base year.


To augment Telereal Trillium’s energy management procedures they instigated a comprehensive monitoring and targeting plan to achieve the Department’s financial and carbon saving targets.

Stark’s Advanced Meter Installation And Energy Data Services

Stark and their meter operator partner Western Power Distribution were selected to install 1,400 Automated Meter Reading (AMR) devices. The data is collected half hourly by Stark and made visible on SavenergyOnline.

Acton Job Centre Plus

Two Major Energy Reduction Campaigns Launched

RISE (Relaunched Initiative to Save Energy: 2006-2010) campaign focused on the top 260 energy consuming sites with an emphasis on energy waste during unoccupied hours.

AWaRE (Avoid Waste and Reduce Energy: 2009-March 2014) campaign capitalised on the success of the RISE campaign with DWP adding gas AMRs to a further 200 jobcentres. This was supported by a customised report developed within Stark to pinpoint consumption exceeding an average unoccupied figure of 6kWh.


The RISE campaign resulted in an 18.5% reduction in energy usage in DWP’s 250 largest sites with a focus on reducing out of hours energy use. The AWaRE campaign delivered 22.6% of carbon savings for DWP’s estate.