Online Help

Stark ID’s Help tab provides you with a comprehensive set of training aids succinctly guiding you through all the functionality of our platform. To access all of our online support
Login to Stark ID and click on Help.


Get more from Stark ID with our ‘how to’ videos. Develop your skills at your own pace, when it suits you and without having to leave your desk.

These short videos provide clear step by step guidance on the most important aspects of Stark ID.

Face to Face Training

Our face to face training is designed to quickly and easily develop your skills in using our reporting and analytics platform, Stark ID.

  • Interactive and tailored to your specific requirements
  • Delivered by one of our expert analysts who use the platform every day
  • Cover a range of topics from getting started to more advanced topics such as exception reporting, league tables and degree day analysis

Training sessions are held at our Head Office in Surrey.  If you would like us to come to you, please contact us for a quote. Our training is delivered by us, but it’s led by you.

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  • Webinars are about 30 minutes long
  • Each webinar is run by one of our expert Energy Analysts, who use Stark ID everyday
  • You have the opportunity to ask questions
  • You can register for more than one webinar


Getting Started

Designed to give new users a head start, this webinar provides an overview of Stark ID focusing on how to run a report, setting occupancy, scheduling a report to email and updating parameters.


League Tables

Attend this informative webinar to learn how to rank your sites based on intelligent KPIs. Identify the most energy efficient sites or those that have the most potential for significant energy savings.


Exception Reporting

This practical webinar explains how Stark ID can help you set targets based on your data and automatically alert you via email when they are exceeded.


Degree Days

Degree days enable you to evaluate energy usage taking into account differences in regional temperature or temperature changes throughout the year. This specialist webinar will show you how to utilise the full potential of degree day and temperature reports.


Cost Reporting

This not to be missed webinar, shows you how our revolutionary Cost Reporting tool will empower you to manage, monitor and control both commodity and non-commodity charges.


Triad Reporting

Stark ID’s Triad reports allow you to track your performance throughout the winter and review your transmission costs when the Triads are finalised. This webinar will show you how to target your transmission costs at individual sites and across a large portfolio.


Solar PV Reporting

Learn about the comprehensive reporting available on Stark ID for monitoring generation from your solar photovoltaic systems. Our expert will also show you how to use exception reports to alert you to drops in the efficiency of your photovoltaic systems.


Tailored Webinars

If there is an aspect of Stark ID you would like to learn more about and is not included in our scheduled webinars contact the team today to talk through your requirements.

Contact us