We are seeking a Sales Support Analyst to join our busy energy management Sales division supporting our TPI team in Blackpool.

Do you enjoy delivering a high level of service and support?

Apply now

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Tasks for the role include:

  • Providing proactive assistance and support to the Third Party Intermediary channel.
  • Acting as a filter for all new business ordered, additional work requested, cancellations to works raised and any other changes.
  • Ensuring the quality of sales orders processing is of the highest standard: timely, accurate and comprehensive.
  • Qualifying telephone and email enquiries.
  • Accurately capturing and processing all orders in Stark’s customer relationship management system (CRM), billing systems, and management information systems as necessary.
  • Identifying issues with and errors in order data and escalating if unable to resolve.
  • Preparing sales letters, quotations for products and services and tender documents and file accordingly.

Skills, qualifications and experience required:

      • Articulate, professional and clear verbal and written communication skills.
      • Highly accurate data inputting skills.
      • Intermediate to advanced knowledge of word and excel.
      • Consistently professional, confident and calm even in challenging situations.
      • Demonstrate a customer focused approach; and an expectation of others to do likewise.
      • Supportive and helpful team player with a flexible and positive attitude.
      • Proactively share knowledge, skills and experience with others to increase team performance.
      • Deliver a high volume of quality work on time.
      • Sales administration experience gained within a technical environment desirable but not essential.
      • Maths and English GCSE or equivalent grades A-C essential.
      • 2 ‘good grade’ A levels or equivalent desirable.

     

We comply with the data protection principles when gathering and using personal information, as set out in our Data Protection Policy.

Apply for role

Please send us your CV and covering letter with sufficient information to explain why you feel you are suitable for the role. Please be aware that, due to the high volume of applications received, it is not always possible to reply to all.

  • Accepted file types: pdf.
    Please provide this as a pdf file.
  • Accepted file types: pdf.
    Please provide this as a pdf file.