Internet connection for electricity meters.

The UK is changing the way we manage our electricity networks so we can reduce costs & rely on renewable energy.

This means that every meter in the UK will record consumption used every 30 minutes, known as Half Hourly data, and energy Suppliers need this information every day.

Without a working communications line to your data collector, you will need to have site visits to manually download the data.

Remotely reading your electricity meters is vital to avoid estimated bills and manual data collection charges.

Most meters rely on mobile networks to do this. But when there is not sufficient mobile phone signal at the meter position, we can use internet connections instead.

What we need.

Install an Internet network socket within 2m of the electricity meter  

A CATS data port is installed next to our meter (within 2m please). The port is configured with port 80 open (to allow our router to obtain an IP address via DHCP).

Avoid any issues – provide a photo of any webpage that loads successfully

This helps everyone make sure the socket is working to avoid delays and make sure you’ve got the correct set-up

FAQs

What happens if I do nothing?
Regular visits to your meter to download data will have to continue, and your Supplier might charge you.

How can Stark Connect help me?
We can use the Internet to collect your data instead of mobile networks and save you the hassle and potential cost of manual data downloads.

What action will you take to enable the meter to use the Internet instead of mobile networks?
We just need to install an Internet Modem to your existing meter for a one-off upfront fee to cover the cost of the kit and installation.

My Meter is set to permanent no comms – will I get charged more?
Your supplier will have to arrange manual downloads from your meter and may charge you for this.

What alternative options to internet sockets do you have?
If you’re unable to provide Internet sockets then reach out to us.

How do I know if the Port 80 is open?
The installer of your cat 5 port can confirm this for you.

There’s a socket already near my meter. How do I know if it’s working?
Your IT Team or the installer of your socket can confirm this for you.

Who do I contact to install an internet socket?
Your IT, Maintenance, Facilities Teams or your internet provider.

How much does an internet socket cost to install?
This can vary dependant on provider, your provider can confirm this.

Is there any power off time needed to install the Internet Modem?
No.

What happens if my Internet goes down?
We will be aware of this and contact you to help you resolve it.